EFC - Waystar software support and maintenance

The Idaho Department of Health and Welfare is requesting an exemption from competition for the purchase of Waystar software support and maintenance. The department currently uses Waystar software for insurance billing purposes and believes that competing this unique property would be impractical, unreasonable, or disadvantageous under the circumstances. The software is essential for the department's billing and collection process, and the department is seeking to renew its subscription annually. The anticipated total cost of the purchase is $11,000. • The software is used for Medicare claims editing, eligibility, and direct data entry. • The department believes that competing this property would be impractical due to the software's uniqueness and the department's existing contract with Waystar. • The department is seeking a one-time exemption from competition for the annual renewal of the Waystar software subscription. • The exemption is being requested under IDAPA 38.05.01.042.05, which allows the administrator to exempt an acquisition from competitive procurement if it is determined that bidding is impractical, disadvantageous, or unreasonable under the circumstances.