ANR FWD Point of Sale Solution Bidder Response Form

The Vermont Agency of Digital Services, on behalf of the Agency of Natural Resources – Fish & Wildlife Department, seeks a modern, cloud‑based Point‑of‑Sale (POS) system to handle licensing, permit issuance, lottery management, gift‑certificate processing, payment handling, reporting, and law‑enforcement tools. The contract will cover implementation services followed by five years of operation, maintenance, and support. Vendors must deliver a compliant, accessible, secure SaaS or COTS solution that integrates with existing state systems (e.g., Kalkomey, hunter‑education data) and meets strict non‑functional requirements (e.g., FedRAMP, NIST 800‑53 moderate, WCAG 2.0 AA). • Core functional modules include licensing/permit issuance, lottery administration, gift‑certificate management, harvest reporting, and CRM/marketing capabilities. • Non‑functional expectations cover data exportability, high availability, backup/recovery, accessibility, scalability, and robust security (SOC 2 Type II, MFA, PCI‑DSS, etc.). • Vendor must submit a single searchable PDF (≤ 40 MB) by May 8 2026, after a Q&A window that closes April 24 2026. Evaluation will weigh solution fit, implementation expertise, support services, pricing, and bidder profile.