NH Interpreter Licensure Board Conflict Resolution and Mediation System Development

The New Hampshire Interpreter Licensure Board seeks a qualified consultant to develop and implement a new conflict resolution and mediation system. The consultant will be responsible for designing and building a comprehensive framework to facilitate the resolution of interpreter-related complaints, particularly those involving members of the Deaf, Deaf Blind, and Hard of Hearing communities. The scope of work includes collaboration and coordination with stakeholders, system development, training and outreach, and deliverables such as a fully documented system ready for Board implementation. • The consultant must have subject matter expertise in interpreter licensure laws and the complaint process. • The consultant must have cultural and linguistic competency, including fluency in American Sign Language (ASL) and English. • The consultant must have relevant experience in developing and implementing complaint resolution systems or similar frameworks. • The consultant must have project management skills, including the capacity to manage a project of this scope over a period of 6 months. • The consultant must be independent and objective, with no employment or affiliation with any New Hampshire-based interpreting agency.