Crisis Services for Individuals Experiencing Domestic Abuse

The Dane County Department of Human Services is seeking a vendor to provide crisis services for individuals experiencing domestic abuse. The program will operate 24/7 and provide toll-free Crisis Help Line services via phone and text, as well as brief crisis case management services and emergency shelter options. The vendor will be required to provide monthly reports and quarterly narrative summaries. The contract will be for one year with an option to renew for four additional one-year periods. • The program will serve 800 clients and provide 1,400 hours of crisis services. • The vendor will be required to dedicate at least 20% of the total budget to emergency shelter availability. • The vendor will be required to provide a Crisis Help Line with 24/7 toll-free Phone and Texting availability. • The vendor will be required to offer short-term crisis case management services to up to 10% of the total clients served.