IHS-SS-26-1525971-Sources Sought Notice -AudioCare

The Indian Health Service is seeking information from vendors capable of providing AudioCARE Standard Plan License Renewal and Maintenance & Support Services (MSS) for the Pharmacy Department at the Quentin N. Burdick Memorial Healthcare Facility in Belcourt, North Dakota. The services include comprehensive software maintenance, technical support for the AudioCARE Server, and customer service support for all installed AudioCARE applications. The contract is expected to be a firm-fixed-price purchase order, and the period of performance is 12 months. The vendor should provide a capability statement that includes information about their current capability and capacity to perform the work, prior completed events of similar nature/size, organizational experience and management capability, and examples of prior completed Government contracts. Some key points to consider: • The AudioCARE system is used for patient communication and pharmacy operations. • The vendor should have experience with similar systems and be able to provide comprehensive software maintenance and technical support. • The contract requires the vendor to provide a capability statement that includes information about their experience and qualifications. • The period of performance is 12 months, and the contract is expected to be a firm-fixed-price purchase order.