30-270047-DMH - Controlled Substance Reporting System RFI

The North Carolina DHHS is seeking market input for a cloud‑based, SaaS Controlled Substances Reporting System (CSRS) to support the state’s Prescription Drug Monitoring Program. The solution must ingest daily prescription data, support >95,000 users, integrate with ASAP, PMP InterConnect, and NC HealthConnex, provide secure SFTP reporting, maintain 99.5% uptime, and meet HIPAA, 42 CFR Part 2, and state privacy/security standards. Vendors will submit a written response by September 21, 2026; this RFI does not constitute a solicitation for a contract. • Cloud‑based SaaS platform for Schedule II‑V drug reporting • Daily data ingestion, 99 % data quality, 99.5 % system availability • Integration with ASAP v4.2‑5.0, PMP InterConnect, NC HealthConnex, EHR/EMR systems • Secure access for ~95 k users, audit trails, compliance with HIPAA, 42 CFR Part 2, Gov‑RAMP, NC statutes • 24 × 7 help‑desk, <1 hour recovery, disaster‑recovery and backup capabilities • Reporting via SFTP on configurable schedules (daily‑quarterly) • Vendors must provide cost estimates, scalability details, licensing/SLA information, and implementation timeline.