The County of St. Charles, Missouri is seeking a qualified vendor to provide full‑service print‑and‑mail production of its annual property tax statements for both personal property and real estate owners. The contract includes data receipt, householding, creation of five statement types, design and layout of forms and envelopes, printing (duplex, color‑fade sheets, perforated coupons), preparation of three equal mail drops, postage handling, and delivery of both physical mailings and electronic copies on CD‑ROM. The vendor must maintain strict data security, provide quality‑assurance reporting, and support post‑production reconciliation. The contract is for an initial twelve‑month period with four optional one‑year renewals.
• Print and mail ~340,000 tax bills (≈270,000 statements) plus 270,000 remittance envelopes and 270,000 outer envelopes.
• Receive raw XML data (≈2,500 records per file) via FTP; perform householding, address verification, and generate merged PP/RE statements.
• Produce three equal mail drops within 5‑7 business days of data receipt; liquidated damages $500/day for late drops.
• Provide design, typesetting, color specifications, barcode/ZIP+4 presort, and sample test prints.
• Deliver finished mail to USPS, provide PDF/CD‑ROM copies, and submit detailed reporting (lot counts, spoilage, reconciliation).
• Maintain required insurance, E‑Verify compliance, and Buy‑American certification.