Voluntary Employee Benefits

Wake County, North Carolina is seeking proposals from qualified Group Life and Disability Insurance providers to insure and administer the county's Group Life and Disability Insurance Program and provide Leave Administration services. The County is also seeking proposals for its voluntary benefits offering, inclusive of Accident, Hospital Indemnity, and Critical Illness coverages. Proposals will be accepted for various combinations of these services. The selected provider will be responsible for claims administration, enrollment services, client services, audit services, and reporting. The provider must meet minimum requirements, including having at least five years of experience administering absences under the Family Medical Leave Act and employer-specific leave of absence programs, and being headquartered in the United States. The provider must also demonstrate financial stability and meet certain rating requirements. • The provider must have experience working with governmental entities or employers similar in size to the County of Wake. • The provider must have the ability to successfully deliver the proposed services, including enrollment services and related communication/enrollment materials. • The provider must have knowledge, expertise, and quality of client service team, including responsiveness of account management team, plan administration, and IS network/systems, and customer service. • The provider must provide client references, including at least three clients who are similar in size and scope of services to the County. • The provider must provide a cost proposal, including premium rates, administrative charges, and any other costs associated with the proposed services.