Pure Storage Support 26-2

The City of Waterbury is soliciting sealed bids for “Pure Storage Support 26‑2,” a contract to provide maintenance, troubleshooting, and technical support services for the city’s Pure Storage hardware infrastructure. Bids must be submitted to the Director of Purchasing by the deadline, and the contract will be awarded to the lowest responsive and responsible bidder. This is a typical municipal IT support procurement, requiring familiarity with enterprise storage systems, on‑site service, and warranty management. • Scope includes preventive maintenance, break‑fix, firmware upgrades, and performance monitoring for Pure Storage arrays. • Bidders must be capable of providing on‑site service at City Hall, 235 Grand Street, Waterbury, CT, and must comply with municipal procurement rules. • Submission must be a sealed bid received by 11:30 a.m. on August 12, 2026; bids are opened publicly at the same time.