Description
This indefinite‑delivery‑indefinite‑quantity (IDIQ) contract provides on‑site, unplanned parts replacement, maintenance‑repair, and service‑call support for a fleet of 21 forklifts and 3 electric hand pallet jacks located at the Naval Oceanographic Office (NAVOCEANO) in Stennis Space Center, Mississippi. The work is performed under a firm‑fixed‑price arrangement, with strict response times, warranty obligations, and detailed reporting requirements.
• Covers 24 pieces of material‑handling equipment (various makes/models) with OEM‑certified technicians required.
• Service calls must be responded to within 48 hours, diagnostic quotes within 2 business days, and warranty repairs within 48 hours of notification.
• Contract ceiling $12.5 M, 5‑year base ordering period (Oct 2026 – Sep 2031), with optional 6‑month extensions; minimum order $3,000.