G--OCC Vision Insurance

The Office of the Comptroller of the Currency (OCC) is seeking a qualified insurance carrier to provide underwriting and administration of an employer-sponsored vision care insurance program for OCC active employees, Office of Financial Research (OFR) active employees, OCC disabled retirees approved by OPM, and eligible family members. The contract will be for a period of 12 months with four option periods. The contractor must provide services in accordance with the terms and conditions specified in the solicitation, including plan administration, claims processing, and customer service. • The contractor must have experience in providing plan administration services for an employer-sponsored vision care insurance program. • The contractor must provide a provider network with at least 50,000 access locations nationwide. • The contractor must provide live customer service assistance and an interactive voice response system. • The contractor must provide secure access to their website for account information and claims history. • The contractor must provide a plan brochure and enrollment confirmation/welcome packet. • The contractor must comply with Section 508 and OCC security and privacy requirements.