Motor Fuel Audit Process Assessment and Efficiency Enhancement

The New Hampshire Department of Safety is seeking a qualified contractor to assess the current Motor Fuel audit processes and provide actionable recommendations to streamline operations, improve efficiency, and enhance overall capacity within existing staffing resources. The project will identify redundancies, document best practices, and ensure continued compliance with all applicable state and federal regulations. The selected vendor will be responsible for conducting a comprehensive assessment of the existing MFD, IFTA, and IRP audit processes, workflows, and organizational structure, and providing a final report with comprehensive recommendations, implementation roadmap, and supporting documentation of best practices. Key aspects of the job include: • Conducting a comprehensive assessment of the existing MFD, IFTA, and IRP audit processes, workflows, and organizational structure • Identifying operational inefficiencies, redundancies, and process bottlenecks that affect timeliness, accuracy, or resource allocation • Evaluating current staffing roles, responsibilities, and workload distribution across the audit functions to determine opportunities for improved capacity and utilization within the existing team • Benchmarking the Bureau’s processes against recognized best practices and comparable agencies to identify areas for modernization or improvement • Developing and documenting a set of recommended process improvements designed to streamline operations, reduce redundancies, and enhance audit accuracy and compliance