RFP 26-012-70 Banking Services Questions and Answers No. 2

The County’s Trustee’s Office is seeking a banking partner to provide a suite of services that include kiosk floor‑space provision, custodial‑account management for an estimated $650 million portfolio, and support for remote‑capture check‑scanner equipment used by county offices and schools. The scope emphasizes minimal operational interaction (e.g., kiosk staff support is limited to floor space) while requiring the ability to safeguard physical securities and process low‑volume monthly transactions, with higher activity during tax season. No specific contract value or award timeline is disclosed. • Provide floor‑space only for a kiosk; no additional kiosk services required. • Manage a custodial account (~$650 M) handling 2‑15 monthly transactions and occasional higher‑volume periods. • Accept and safely store physical securities (commercial paper, Treasury notes, government agency/bond securities). • Support county‑wide digital check‑scanner equipment (models CS35, TS240‑50IJ, TS240‑75iJ, TS240‑100IJ) and ensure compatibility. • Coordinate with county staff who will direct kiosk callers to the Trustee’s office; branch staff are not required to assist kiosk users.