Alternate Payment Options for the DSHS/Division of Child Support

The State of Washington is seeking vendors to provide a full suite of alternate payment options for non‑custodial parents paying child support. Vendors will collect cash, checks, money orders, credit/debit‑card, online, kiosk, mobile‑app, or telephone payments, capture payer identifying information, and electronically remit 100 % of the funds to DCS within two business days. The contract includes daily reporting, on‑demand data provision, strict compliance with ACH, PCI‑DSS, OFAC, and state data‑security statutes, and requires a performance bond, insurance, and a robust disaster‑recovery plan. The award will be a four‑year purchased‑service contract (with possible extensions) and the State will not pay any fees; all fees are to be charged to the payer. • Accept multiple payment channels (cash, check, money order, credit/debit‑card, online, kiosk, mobile, telephone). • Transfer all collected funds to DCS within two business days and provide ACH‑format remittance data. • Deliver daily payment reports and supply requested payer documentation within ten days at no cost to DCS. • Maintain PCI‑DSS, NACHA, OFAC, and Washington data‑security compliance; provide a bond (minimum $250 k) and required insurance.