RP024-26, Provision of a Re-Entry Management System on an Annual Contract

The Gwinnett County Board of Commissioners seeks a cloud‑based, SaaS Re‑Entry Management System to support the Gwinnett County Sheriff’s Office Re‑Entry Intervention Program (GRIP). The solution must automate intake, provide configurable case‑management plans, enable secure communications among participants, staff, courts and community partners, and deliver robust reporting and analytics while meeting state and federal compliance. The contract is a one‑year renewable annual agreement that includes software licensing, maintenance, professional services, training, and system integration. Proposers must demonstrate prior experience delivering similar corrections‑oriented case‑management platforms, meet stringent security requirements (Attachment A), and be prepared for a formal demonstration and possible site visit. Submission requires a sealed hard‑copy package plus a digital copy on a flash drive, with all required forms and signatures. • SaaS/cloud‑based case‑management platform for correctional re‑entry (GRIP) • Must support intake automation, configurable case plans, audit trails, and milestone tracking • Secure multi‑party communication (web, mobile, email) with role‑based access and MFA/VPN integration • Dynamic reporting/analytics for performance monitoring and compliance • Includes licensing, ongoing maintenance, training, and integration services • Annual contract (1 year) with potential renewal; full solution must be delivered by the vendor (no county‑side development) • Mandatory compliance with County security standards, insurance (A‑M Best A‑7+), and Georgia business licensing • Proposal deadline Sep 18 2026; questions due Sep 8 2026; award date not specified.