Website Redesign, Content Management System, Hosting, and Support Services

The City of West Des Moines is soliciting proposals from qualified firms to redesign its primary public‑facing website, implement a modern content‑management system (CMS), provide secure hosting, migrate existing content, train city staff, and deliver ongoing support. The solution must be mobile‑first, WCAG 2.2 AA compliant, and scalable for future departmental sites. Proposals are due electronically by 2 PM CST on September 16, 2026. The contract is expected to be awarded in October 2026 with work beginning mid‑November 2026 and the new site launched by May 2027. • Redesign and modernize the city website (www.wdm.iowa.gov) with responsive, accessible UI. • Implement a browser‑based CMS that enables non‑technical staff to create, edit, and publish content. • Provide secure, scalable hosting, SSL/TLS, backups, and disaster‑recovery services. • Conduct content audit, migration, and ensure SEO‑friendly URLs and redirects. • Deliver staff training, documentation, and at least 90 days of post‑launch support. • Offer ongoing maintenance, security patches, and optional future‑site expansion. • Must meet WCAG 2.2 AA standards at launch and maintain accessibility thereafter.