Claims Adjusting and Processing Services (APCIGF): Liability Claims and/or Workers’ Compensation Claims

The Arizona Department of Administration (State Procurement Office) is seeking one or more contractors to provide claims‑adjusting and processing services for the Arizona Property and Casualty Insurance Guaranty Fund (APCIGF). The work covers both liability insurance claims and workers’ compensation claims on a statewide basis. Offerors must indicate which claim type(s) they are bidding for, submit a full‑price proposal (including a placeholder $1.00 line‑item), meet extensive security requirements (GovRAMP compliance or attestation), and carry specified insurance coverages. The contract is initially for 12 months with possible extensions up to a total of five years, and offers must remain open for 180 days. Key points include: • Scope: Full‑cycle adjusting and processing of liability and/or workers’ compensation claims, including reserve management, payment processing, reporting, and compliance with Arizona statutes. • Security: Mandatory Information Security Program Disclosure and Attestation; GovRAMP status must be achieved (Core within 12 mo, Ready within 18 mo, Authorized within 24 mo) and a snapshot submitted within 60 days of award. • Insurance Requirements: Minimum limits of $2 M general liability, $1 M automobile liability, $2 M professional liability, $2 M cyber/privacy liability, plus workers’ compensation and employers’ liability coverage. • Key Dates: Posting 9/15/2026, submission deadline 10/14/2026, offer validity 180 days, contract term 12 months (extendable to 5 years). • Evaluation: Method of approach, experience/capacity, then cost; best‑pricing warranty applies.