Managed Palo Alto Networks Firewall & Panorama Services

Cherokee Nation Businesses is seeking a qualified managed security service provider to deliver comprehensive 24 × 7 management, monitoring, tuning, and incident‑response services for its existing Palo Alto Networks Strata Next‑Gen firewalls and Panorama management platform. The provider will be responsible for ongoing administration, policy optimization, best‑practice analysis, hardware refresh support, and integration with CNB’s change‑management processes, while meeting defined SLAs for response times and Panorama uptime. • Manage up to 100 Palo Alto firewalls (current inventory ~27 devices) via Panorama. • Provide 24 × 7 MDR, threat hunting, incident response, and unlimited break/fix support. • Deliver monthly KPI reports, participate in governance meetings, and support hardware upgrades and DR testing.