Courier Services State Libraries - CRT

The State of Louisiana is seeking a contractor to provide courier services for the State Library of Louisiana. The contractor will be responsible for delivering library materials to participating libraries across the state. The contractor must provide a 2-business-day delivery schedule and maintain a consistent delivery window of 8 a.m. to 5 p.m. CT, Monday through Friday. The contractor will also be responsible for providing detailed monthly invoices and reports, as well as tracking information for shipments. Some key aspects of the job include: * Delivering materials to a final destination within 2 business days of pickup * Maintaining a consistent delivery window of 8 a.m. to 5 p.m. CT, Monday through Friday * Providing detailed monthly invoices and reports * Ensuring that all delivery and pickup services are billed at a statewide per-stop basis * Accommodating standard packaging and labeling, as well as non-standard packaging and labeling * Providing tracking information for shipments * Responding to customer inquiries and resolving complaints in a timely manner