Post-Traumatic Stress Disorder - Specific UX, Design, Testing, and Content Development for Mobile Apps

The VA seeks a qualified vendor to provide trauma‑informed clinical expertise for the design, user‑experience research, testing, and content creation of mobile applications that support Veterans with PTSD. The effort requires a Clinical UX Lead, a standing panel of verified Veteran participants with PTSD, and demonstrable experience in mental‑health mobile app design, clinical writing, and multi‑device testing. Deliverables include UX research plans, design prototypes, content modules, testing reports, and integration of findings into production‑grade applications. The contract is set‑aside for small businesses (including HUBZone, service‑disabled veteran‑owned, and women‑owned) and will be awarded to a vendor that can rapidly staff a qualified team, maintain a vetted participant pool, and meet stringent VA security and data‑rights requirements. • Provide clinical UX leadership and integrated multidisciplinary team. • Maintain a standing, verified Veteran‑PTSD participant panel for ongoing studies. • Design and iterate mobile app UX, ensuring trauma‑informed approaches. • Produce patient‑facing clinical education content for PTSD treatment. • Conduct multi‑device testing, QA, and data‑rights compliance. • Deliver all work under VA security, privacy, and FAR clauses.