Poison Control Hotline

The State of Missouri, through its Department of Health and Senior Services, is seeking a single‑source contract with the Missouri Poison Center to operate a 24/7 statewide poison control hotline. The contractor will staff the hotline with qualified medical personnel to field calls related to poison exposures, public health emergencies, and related inquiries. The contract runs from December 1 2026 through November 30 2027 with two optional one‑year renewals. This is a proprietary requirement because the Missouri Poison Center is the only certified regional poison control center in the state, making it a single feasible source procurement. • Provide continuous (24 hrs × 7 days) poison‑control hotline services for the entire state. • Staff the hotline with medically trained personnel capable of handling poison‑related and public‑health calls. • Maintain compliance with Missouri statutes (RSMo 190.353.1, RSMo 34.044) and American Association of Poison Control Centers certification requirements. • Deliver service for a base period of 12 months, with two possible one‑year extensions. • All work must be performed by the Missouri Poison Center, the sole certified provider in the state.