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New Mexico Office of the Superintendent of Insurance·New Mexico

Emergency Procurement for Claims Management System

Closes 1/28/2026$1M – $2MSole Source
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Description

The Office of the Superintendent of Insurance is seeking a claims management system to manage adjustment, evaluation, and administration of claims arising under the Medical Malpractice Act. The system will allow OSI staff to request payment for PCF custodian-approved judgments, settlements, arbitration awards, and medical expenses. The contractor will provide a full report of the PCF finances and operations, cooperate in an annual audit, and maintain all PCF books and records related to contractor responsibilities. The contractor will also verify, collect, and remit surcharges paid by qualified health care providers and process surcharge refund requests. • The claims management system will be used to administer and adjust malpractice claims asserted against qualified health care providers. • The system will allow OSI staff to request payment for PCF custodian-approved judgments, settlements, arbitration awards, and medical expenses. • The contractor will provide a full report of the PCF finances and operations and cooperate in an annual audit. • The contractor will maintain all PCF books and records related to contractor responsibilities. • The contractor will verify, collect, and remit surcharges paid by qualified health care providers and process surcharge refund requests.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Michelle Lopez(Agency Chief Procurement Officer)

[email protected]

(505) 470-7168

Key dates

Opened
12/30/2025
Closes
1/28/2026
Duration
6 months

Last updated

Details

Type
Sole Source
Industry
Insurance
NAICS
524114
Solicitation №
60-44000-25-EM150

Budget estimate

$1,000,000 – $2,000,000

The budget for this contract is estimated to be around $2,000,000, as stated in the document. However, this amount may not be the actual budget, as it is mentioned that the contract amount is "not to exceed $2,000,000 inclusive of GRT." The actual budget may be lower, depending on the services provided and the costs incurred. The factors that may influence the likely payment range include the number of claims processed, the complexity of the claims, and the costs associated with providing the claims management system.

AI estimate from the solicitation

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