The City of New York’s Department of Social Services (Human Resources Administration) seeks qualified nonprofit contractors to operate and maintain emergency domestic‑violence shelter beds and provide a full suite of supportive services on a 24/7 basis. Contractors must manage a minimum of 20 and up to 200 beds per contract, deliver case‑management, counseling, housing assistance, child services, medical linkages, and ensure strict safety, health, and ADA compliance. Payment is per‑diem per occupied bed/night, with rates of $126.91 for facilities of 21+ beds and $156.58 for 20‑bed sites, assuming a 95 % occupancy assumption. The solicitation is open‑ended; proposals may be submitted at any time after the posting date, and the contract term is five years with one optional four‑year renewal.
• 24/7 emergency shelter operations for DV survivors (including families).
• Comprehensive supportive services: case management, counseling, housing placement, child services, medical referrals, transportation, and language‑access.
• Facility‑management responsibilities: safety, fire drills, ADA compliance, cleaning, maintenance, and optional pet‑friendly accommodations.
• Mandatory nonprofit status (501(c)(3)), PASSPort pre‑qualification, OCFS operating certificate, and site‑control documentation.