New Jersey E‑ZPass Merchant Services

The New Jersey Turnpike Authority is seeking a qualified vendor to provide end‑to‑end merchant‑services for the New Jersey E‑ZPass Group. The contract will cover design, implementation, integration, and ongoing operation of a payment‑processing platform that handles credit‑card, debit‑card, ACH, and digital‑wallet transactions, tokenization, fraud monitoring, reporting, and compliance with PCI‑DSS and state‑wide security standards. The award will be a 10‑year fixed‑price agreement (with up to two one‑year extensions) that includes a $3 million performance bond and a $5 000 proposal security. The contractor must also supply detailed documentation, training, transition planning, and performance‑security assurances. • Implement a secure, PCI‑DSS‑compliant payment gateway and tokenization service for all E‑ZPass Group members. • Provide ongoing operations, 24 × 7 support, monthly performance reporting, and quarterly business reviews. • Deliver data migration, system integration with NJTA’s toll‑enforcement systems, and a comprehensive training and documentation package. • Meet rigorous performance KPIs (uptime, transaction latency, security incident reporting) with liquidated‑damage penalties.