MS LIFT R&R & NHI Tracking & Reporting Software

Mississippi State University’s Office of Procurement Services seeks a commercial‑off‑the‑shelf SaaS solution to manage the Mississippi LIFT Resource & Referral (R&R) network and the Nurturing Homes Initiative (NHI). The vendor must deliver a cloud‑based, web accessible platform that catalogs, tracks, and reports on inventory, loans, referrals, and related data across 31 fixed sites and 4 mobile units, with a public portal that meets WCAG 2.1 AA accessibility standards. The system must support extensive configurable fields, bar‑coding (including duplicates), large file uploads, AI‑enhanced search, role‑based permissions, SSO/MFA integration, and 24/7 emergency support, all under a 99.5 % uptime SLA. The contract is a three‑year term with an optional two‑year renewal, and the university expects full implementation, training, and ongoing maintenance. • Provide a configurable, cloud‑based tracking and reporting system for inventory, loans, referrals, and NHI data. • Include AI‑driven search, extensive reporting, bar‑code support, large file uploads, and a public portal compliant with WCAG 2.1 AA. • Deliver 24/7 emergency technical support, meet 99.5 % uptime SLA, and integrate with the university’s SSO/MFA (SAML 2.0, Duo). • Supply implementation, data migration, training, and ongoing maintenance for a minimum three‑year period. • Must hold SOC II (2) certification and comply with FERPA, GDPR, GLBA, NACH, and Red‑Flag regulations.