Travel Management Services, RFQ # 19TC1026Q0003

The U.S. Embassy in Abu Dhabi is seeking a contractor to provide travel management services for official domestic and international travel of Government employees and their dependents. The contractor will be required to provide on-site travel management services, including transportation reservations, ticketing, and lodging accommodations. The contract will be for a one-year period with four one-year options to renew. The contractor must have the capability to book and issue paperless reservations with low-cost carriers not fully integrated into traditional GDS platforms. The contractor must also ensure proper segregation and invoicing of travel charges by billing type, including Central Billed Accounts (CBA), Individually Billed Accounts (IBA), and Direct Airline Billing (GTR). Some key responsibilities include: • Providing at least one dedicated travel management agent stationed on-site at the U.S. Embassy • Arranging travel reservations and ticket issuance for air, rail, and other authorized transportation carriers • Utilizing a Computer Reservation System (CRS) that interfaces with a recognized Global Distribution System (GDS) • Maintaining the highest level of responsibility for the collection, storage, protection, and management of all Personally Identifiable Information (PII) associated with U.S. Government travelers • Ensuring that all arrangements are made in a timely manner and comply with applicable accessibility requirements and best practices.