Inmate Telephone and Communication Services

The County of Greenville, South Carolina is soliciting proposals from qualified vendors to design, install, operate, and maintain a comprehensive Inmate Telephone System (ITS) and related communication services for its detention center, ensuring reliable, secure, and regulatory‑compliant communications for inmates and staff. • Provide a full‑service ITS including hardware, software, network infrastructure, and user support. • Deliver ongoing maintenance, technical support, and compliance with federal and state regulations (e.g., FCC, DOJ). • Include ancillary services such as video visitation, messaging, and emergency call handling. • Meet contract requirements for cost transparency, revenue sharing, and detailed reporting. • Attendance at the mandatory pre‑proposal meeting on April 29, 2026 is required.