The U.S. Department of Transportation (DOT) is seeking a contractor to provide locksmith services for its facilities in Washington D.C. The contractor will be responsible for installing, repairing, and maintaining locks, door closures, panic hardware systems, and electronic locking systems. The contractor will also be required to provide emergency response services, including 24/7 lockout services. The contract will be for a period of one year, with four one-year options. The contractor must have experience in providing commercial-grade locksmith services, including master-key systems, GSA-approved containers, and access-control hardware. The contractor must also have a strong management and logistical capability to receive, schedule, and complete multiple service calls/orders for Federal buildings.
• Key services include:
• Installation, repair, and maintenance of locks and door hardware
• Emergency response services, including 24/7 lockout services
• Master-key system design, implementation, and maintenance
• Safe and vault services, including opening, repair, and combination changes
• Support for electronic and/or keyless access-control components
• Compliance with Federal facility security requirements
• Key control and accountability, including issuance, tracking, storage, and return of keys
• Protection of sensitive information about lock combinations, master-key systems, and secure areas