Statewide Cashiering System

The State of Tennessee’s Department of Finance and Administration is gathering information on a modern, statewide cashiering system to replace its fragmented legacy solution. The new system must integrate tightly with the State’s ERP, handle multiple payment types, provide robust reporting, support offline operation, and meet strict U.S.-only data residency, encryption, PCI‑DSS, and SOC 2 security requirements. Vendors are asked to outline their solution capabilities, implementation approach, support model, disaster‑recovery strategy, and pricing structure. The RFI is purely informational; responses are confidential and do not guarantee future contract award. • Integrates with the State ERP for real‑time posting, cash‑drawer management, and multi‑unit operation. • Accepts cash, checks, cards, ACH/e‑check, electronic payments, and split‑payment scenarios with full audit trails. • Requires FIPS‑validated encryption, PCI‑DSS v4.0.1 compliance, SOC 2 Type II reporting, U.S. data residency, and strong password/MFA policies. • Vendors must provide implementation timeline, UAT/training plan, business‑continuity strategy, support SLAs, DR specifications, and a detailed pricing model.