Provider Enrollment Management System (PEMS) 325-26-415-021

The State of North Dakota, via its Department of Health and Human Services, is seeking a qualified vendor to design, develop, implement, host, and provide ongoing support for a Medicaid Provider Enrollment Management System (PEMS) that will become the system of record for all provider data. The effort includes data migration of ~925 GB of legacy data, integration with the State’s IBM FileNet repository, development of APIs through the System Integration Platform (SIP), comprehensive training and organizational change management, and a six‑year maintenance and operations (M&O) support period with optional renewal options. • Core deliverables: full‑life‑cycle software design, configuration, data conversion, testing, training, documentation, and CMS Streamlined Modular Certification. • Mandatory integrations: SIP‑based REST/SOAP/JMS interfaces, FileNet ECM, existing Medicaid enterprise applications, and Azure AD/Entra ID for authentication. • Project timeline: solicitation posted Aug 2026, proposal due Oct 6 2026, anticipated award mid‑2027, with a 6‑year M&O term (possible extensions up to 10 years). • Vendor responsibilities: provide a minimum of 500 user licenses, maintain 99.9 % system availability, meet RPO of 15 minutes and RTO of 12 hours, and manage a 365‑day warranty post‑final acceptance.