Full-Service Collection Agency

The State of Nebraska, Department of Revenue, is seeking a full-service collection agency to provide collection services on behalf of the Department of Revenue. The selected vendor will be responsible for pursuing debt collection through both informal and formal legal processes. The contract will be for a term of 3 years, with the option to renew for three additional periods of one year each. The vendor will be required to provide detailed reports on account status and actions taken to the Department of Revenue on demand. Key features of the job include: • Providing full-service collection agency services • Pursuing debt collection through informal and formal legal processes • Providing detailed reports on account status and actions taken • Complying with applicable debt collection laws and regulations • Maintaining confidentiality of taxpayer information • Cooperating with other vendors and state agencies as necessary