Satellite Phones and Service Plan

The U.S. Department of State (INL) is conducting a Sources Sought market research to identify vendors capable of supplying 100 new satellite phones with accessories and prepaid global service plans for use in Mexico. The effort includes delivery logistics (either to a Mexico warehouse or to Brownsville, TX with government‑handled importation), operational testing, a 12‑month in‑country warranty, and full documentation in both English and Spanish. Respondents must submit a concise (≤10‑page) response by 9 Oct 2026, detailing company information, delivery feasibility, cost, lead‑time, risk mitigation, and importation experience. • Quantity: 100 satellite phone kits (Iridium Extreme 9575 or equivalent) with accessories. • Service Plan: Pre‑paid global plan, 720‑day coverage, ≥6,000 minutes, serviceable in Mexico. • Delivery Options: (a) to Brownsville, TX (U.S. government handles Mexican import) or (b) directly to INL Mexico warehouse (vendor handles import). • Required Services: Operational capability testing (within 15 business days of delivery), 12‑month warranty valid in Mexico, local technical support in Spanish, detailed bill of materials, and close‑out documentation. • Logistics: Vendor responsible for export licensing, customs clearance (if scenario b), unloading, labeling, and coordination with INL Mexico Logistics. • Documentation: Packing list, IMSI/IMEI mapping, warranty policy, and VAT invoicing compliance. • Evaluation Factors: Feasibility of delivery scenarios, cost, lead‑time, importation experience, risk mitigation, and inclusion of an Importation Plan.