Communications & Engagement Strategy: Cleveland Parks & Recreation Plan Implementation

The City of Cleveland’s Mayor’s Office of Capital Projects is seeking a qualified consulting firm to design and execute a comprehensive community‑engagement and strategic communications program that will support the implementation of the Cleveland Parks & Recreation Master Plan. The consultant will develop a stakeholder‑analysis, messaging framework, public‑facing materials (print, digital, multilingual), facilitate public meetings, and produce a communications toolkit for ongoing use. The effort is organized into three stages—planning, engagement, and implementation support—and must be completed within roughly one year, with a total professional‑services fee allowance of $100,000. • Develop and execute a community‑engagement strategy aligned with the Master Plan’s Level‑of‑Service recommendations. • Conduct public meetings, workshops, focus groups, and stakeholder interviews. • Produce fact sheets, FAQs, infographics, presentations, website content, and social‑media graphics in multiple languages. • Create a core messaging framework, press‑release templates, and a digital outreach plan. • Deliver an engagement summary report, recommendations, and a reusable communications toolkit. • Provide ongoing implementation support and final close‑out documentation.