Parks Point of Sale (POS), Online and Onsite Reservation System

The City of Nashville is seeking a vendor to design, implement, and support a comprehensive point‑of‑sale (POS) and reservation management system for its Parks and Recreation department. The solution must handle both on‑site and online transactions across roughly 39 park facilities, support integration with existing financial systems, provide robust reporting, and ensure PCI‑DSS compliance. The procurement follows a multi‑round sealed‑proposal process, beginning with a project‑experience submission, followed by detailed technical proposals, demonstrations, and a final cost spreadsheet. • Scope includes deployment of up to ~102 POS stations, migration of ~100 k household records, ~4 k members, and ~25 k registrations, plus ongoing maintenance and support for a 5‑year term. • Required capabilities: integrated payment processing (chip, swipe, contact‑less, digital wallets, e‑checks), inventory tracking, API (REST/JSON) for Oracle Cloud integration, ADA compliance, and data export in non‑proprietary formats. • Mandatory deliverables: project‑experience documentation, detailed technical proposal, live system demonstrations, and a cost spreadsheet; compliance with extensive insurance and affidavit requirements.