Request for Proposal - Proposal for City-Wide IP Phone System

The City of Muskogee seeks a vendor to replace its aging on‑premise VoIP telephone system with a new, scalable solution that integrates tightly with existing network infrastructure and supports a full suite of voice features, E‑911, and AD authentication. The contract includes supply and installation of roughly 530 phones of various types, network‑ready PBX hardware, SIP trunk migration, three‑year warranty/maintenance, training, and all necessary documentation. Vendors must submit hard‑copy proposals and provide liability insurance of at least $1 M. • Provide an on‑premise (or hybrid) VoIP PBX that works with Cisco 2960/Aruba switches, 802.1Q VLANs, QoS, and PoE. • Supply and install ~530 phones, power injectors, and integrate with Active Directory, E‑911/CESID, and existing analog devices. • Deliver complete project services: planning, installation, migration from PRI to SIP trunks, training, 3‑year parts & labor warranty, and post‑implementation support.