Custom Communications - maintain University alarm system single source

The Minnesota State is seeking a single source contractor to provide monitoring and repairing services for the University alarm systems. The contract will be for a period of 12 months, with a required 1-hour response time for all necessary parts and services. The contractor should be able to provide full service to meet all the needs of the University, including 24/7 monitoring of all alarm systems. • The contractor should be able to provide proprietary parts and services. • The contractor should be able to respond within a short timeframe to ensure life safety systems are not vulnerable to necessary repairs. • The contractor should be able to provide full service to meet all the needs of the University. • The contract is deemed a single source due to the inability to receive mandatory support from a 3rd party vendor.