Development and Administration of Licensing Examinations for the New Mexico Office of Superintendent of Insurance

This emergency award obligates PSI Services to design, deliver, and manage all state‑required insurance licensing examinations for New Mexico. The scope covers exam development, candidate registration, fee collection, physical and remote test‑center operations, scoring, reporting, bilingual administration, and provision of expert testimony. The contract runs for six months, with the state incurring no direct cost—the vendor is paid solely from candidate exam fees. • Full‑service exam lifecycle: creation of question banks, scheduling, administration (in‑person and remote), scoring, and results transmission. • Mandatory establishment of at least five ADA‑compliant test centers across New Mexico, plus a bilingual (English/Spanish) offering. • Ongoing reporting obligations: quarterly statistical reports, annual handbook, and same‑day data delivery to OSI and NAIC.