Customer Service and Leadership Professional Development Strategy and Training

The Chicago Park District has awarded a contract to JJA Consultants, Inc. for customer service and leadership professional development strategy and training. The contract has a term of one year with the possibility of up to three one-year extensions. The contractor will provide experienced personnel to carry out the services in a timely fashion and must comply with all applicable laws, regulations, and rules. The contract includes provisions for indemnification, insurance, and confidentiality. The contractor must perform under the contract as an independent contractor and not as a representative, employee, agent, or partner of the Park District. Key aspects of the contract include: • The contractor is required to provide customer service and leadership training to the Park District. • The contract has a term of one year with the possibility of up to three one-year extensions. • The contractor must comply with all applicable laws, regulations, and rules. • The contractor must provide experienced personnel to carry out the services in a timely fashion. • The contract includes provisions for indemnification, insurance, and confidentiality. • The contractor must perform under the contract as an independent contractor and not as a representative, employee, agent, or partner of the Park District.