Comprehensive Support for Removal Operations II

This contract awards a single‑source, multi‑year IDIQ to provide Comprehensive Support to Removal Operations (CSRO) for DHS. The work covers program management, voluntary return operations, enrollment support at up to 35 ICE detention facilities, transportation ticketing and aviation coordination, data management and reporting dashboards, strategic outreach, and the provision of infrastructure, equipment, and licenses. The contractor will also handle other direct costs such as stipends, commercial airfare, ground transportation, and surge/contingency support, all under a firm‑fixed‑price framework with reimbursable cost elements. The contract has a base period of three years with two one‑year options and a ceiling of roughly $2.06 billion, while the initial award value is estimated at about $566 million. • Provides end‑to‑end logistics and case‑management for assisted voluntary return (AVR) and incentivized voluntary departure (IVD) programs. • Requires development and maintenance of data dashboards, a progressive web app, and multilingual outreach materials. • Includes travel ticketing, stipend disbursement, and surge‑support capabilities, reimbursable up to not‑to‑exceed limits.