Employee Assistance Program (EAP)

The Snohomish County (WA) Employee Assistance Program (EAP) solicitation sought a provider to deliver confidential counseling, referral, and support services to county employees and their families. The RFP was posted March 2020, bid submissions closed April 2020, and after evaluation, the contract was awarded on September 29 2020 to Wellspring Family Services under a lump‑sum arrangement. The program is intended to improve employee well‑being, reduce absenteeism, and provide crisis response services. • Scope of work: counseling, crisis intervention, referral, and wellness resources for county staff and dependents. • Awarded to: Wellspring Family Services, a private service provider specializing in employee assistance. • Procurement: Full and open competition RFP with a single‑award, firm‑fixed‑price (lump‑sum) contract.