RFP No. 1012-26-029 Banking Services

GoTriangle, the regional public‑transit authority for Durham, Orange, and Wake counties, solicited a comprehensive banking‑services contract to consolidate its financial operations, improve cash‑management efficiency, and enhance security and reporting. The awardee must provide core banking, deposit processing, remote deposit capture, lockbox services, online banking platforms, fraud‑prevention tools, and a detailed implementation plan within 60 days of award, along with optional services such as a purchasing‑card program, check‑validation, and armored transport. The contract requires a full‑service branch within 15 mi of GoTriangle Plaza, compliance with N.C. banking regulations, robust business‑continuity and disaster‑recovery capabilities, and integration with Microsoft Dynamics 365 ERP. Evaluation is based on best‑value cost proposals using average service‑volume assumptions. • Core banking, RDC, lockbox, and online banking with real‑time monitoring and MFA. • Optional P‑Card, check‑validation, and armored‑transport services may be added. • Mandatory on‑site branch proximity, NIST/ISO‑aligned security, and 4‑hour RTO/15‑minute RPO.