Travel Agency Services / WPS

This contract provides Worcester Public Schools with a full‑service travel‑agency solution for a one‑year period. The City will pay the vendor a per‑quote fee for generating fare and travel‑option quotations, and the vendor will handle ticket reservations, changes, and itinerary management at no additional charge. The agency must be available Monday‑Saturday during standard business hours and must respond to quote requests within 24 hours. The solicitation follows a sealed‑bid, competitive process with the lowest responsible and responsive bidder receiving the award. • Scope: fare quoting, ticket reservation, itinerary changes, and customer support for school staff travel. • Payment: fee per quote (price to be proposed by the bidder) plus reimbursement of actual travel costs. • Term: Jan 1 2026 – Dec 31 2026, with two optional one‑year extensions.