RFI No. 1012-27-080 for Records & Information Management (RIM), Enterprise Search, and Information Discovery Platform

This Request for Information (RFI) from GoTriangle seeks market research on commercially available Records & Information Management (RIM), Enterprise Search, and Information Discovery solutions. The agency wants a unified, AI‑enhanced platform that can federated‑search across its existing ecosystem—including Microsoft 365, network file shares, Dynamics 365, UKG Ready, Microsoft Purview, and other departmental apps—while providing OCR, semantic search, auto‑classification, retention schedules, holds, and public‑records workflows. Responses must include a capabilities matrix, company profile, implementation strategy, and strategic recommendations, and be submitted by September 17, 2026. The RFI is non‑binding, does not obligate GoTriangle to purchase, and all responses may become public record under North Carolina law. • Scope: Integrated RIM and enterprise‑search solution with AI, OCR, and compliance features. • Required integrations: Microsoft 365 suite, Dynamics 365, UKG Ready, Microsoft Purview, on‑prem file shares, and other apps. • Deployment models: SaaS, cloud, or hybrid (on‑prem not acceptable). • Evaluation criteria: Technical capability, security (Entra ID/Azure AD), certifications, and strategic fit. • Submission deadline: 2 PM, 17 Sep 2026 to Procurement Officer Ana Sostaric.