The State of Iowa is seeking multiple bidders to provide state-wide towing services. The contract term will begin on February 5, 2024, and end on February 4, 2025, with the option to renew for up to five annual extensions. The contract will be available to all state agencies, and the bidder must provide towing services 24 hours a day, 7 days a week. The bidder must also respond to disabled vehicles within one hour of notification and provide a means of transportation for passengers. The contract requires the bidder to assume full responsibility for damaged items during delivery and to hold harmless the State of Iowa for prosecuting damage claims. The bidder must also record mileage from pick-up point to destination and identify it on the invoice. The key aspects of this contract include:
• Towing services for light, medium, and heavy-duty vehicles
• 24/7 availability
• Response time of one hour
• Assumes full responsibility for damaged items
• Records mileage and identifies it on the invoice
• Available to all state agencies
• Option to renew for up to five annual extensions