Intrusion Security System Monitoring Services/ City & WPS

The City of Worcester contracted for full‑service intrusion‑security system monitoring covering municipal facilities and Worcester Public Schools. The award is a sealed‑bid, lowest‑price competition for a two‑year period with a discretionary optional third year. The vendor must provide 24 × 7 monitoring, reporting, emergency repair, and equipment integration, maintaining 100 % uptime and a one‑year guarantee on all work. • Scope: Continuous alarm monitoring, monthly/daily reporting, 40 hrs regular + 40 hrs emergency repair per department annually, equipment upgrades at no charge. • Performance: Central station staffed 24/7, ≥5 years experience, required insurance coverage, and non‑proprietary equipment. • Financial: Awarded to Wayne Alarm; per‑site monthly rates $27–$31; total contract value estimated around $100 k for the 2‑year term.