Maintenance & Repair - Portable Radio Equipment / E.C.

The City of Worcester is seeking a qualified service provider to perform maintenance, repair, parts replacement, and programming for its public‑safety two‑way radio fleet over a two‑year period. The contract calls for rapid turnaround (1‑day pickup, 7‑day return) and requires the vendor to be a Motorola‑authorized service center with certified technicians. The award was made to Worad for a total price of $35,750, covering hourly labor ($75/hr) and a 15 % discount on parts. The agreement may be extended for a third year at the City’s discretion, with any price increase capped (percentage not specified). • Scope: labor, parts, programming, and rapid‑response repair for portable and vehicular radios used by the Emergency Communications Department. • Requirements: Motorola Astro P25 certification, FCC General Class license, service facility within 25 mi of Worcester, extensive insurance and bonding (though amounts are marked N/A). • Timeline: Contract runs 12/1/2023 – 11/30/2025; bid deadline was 10/11/2023, with a 90‑day award window.