PROMISE Personal Care Services
Title:  

PROMISE Personal Care Services

Agency:  

State of Delaware HSS

State:  

Delaware

NAICS Code:  

624120

Industry:  

Social Services

Solicitation Type:  

Request for Proposal

Solicitation ID:  

HSS26048-PCS

Open Date:  

1/2/2026

Pre-Bid Meeting Date:  

1/29/2026

Questions Due Date:  

1/16/2026

Close Date:  

3/10/2026

Projected Award Date:  

4/10/2026

Project Duration:  

2 years

Last Updated:  

3/2/2026

Description:
The State of Delaware’s DSAMH is seeking a single prime vendor to deliver in‑home personal‑care services (ADL/IADL assistance, health‑maintenance tasks, transportation, and limited overnight care) to adult Medicaid‑eligible participants enrolled in the PROMISE HCBS waiver. The contract is a fixed‑price fee‑for‑service arrangement with a two‑year base term and up to three one‑year extensions, and providers must meet licensing, insurance, EVV, and data‑security requirements. Bidders must submit a comprehensive technical and pricing proposal by the March 10 2026 deadline and will be evaluated on experience, expertise, capacity, approach, transportation capability, EVV capability, and a bonus for Sussex‑County service. • Provide personal‑care assistance (bathing, dressing, grooming, meal prep, laundry, medication prompting, transportation, etc.) to adults with severe mental illness and/or substance‑use disorders in all three Delaware counties. • Must hold a Delaware Personal Assistance Services Agency or Home Health Agency‑Aide Only license, maintain required insurance, and use an approved Electronic Visit Verification system. • Monthly usage reports and quarterly subcontractor reports are required; invoices are paid within 30 days of receipt.
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Wynne B. Hewitt(RFP Designated Contact)

wynne.hewback@delaware.gov

(302) 504-8986

Budget Estimate (AI):

$500,000 – $1,500,000

Based on the Q&A, the program will serve roughly 90‑100 participants across Delaware. Assuming an average of 4 hours of personal‑care per participant per day at the PAS rate of $15.80 per 15‑minute unit (equivalent to about $63 per hour), daily spend could be ~ $230,000. Over a 365‑day year this equals roughly $84 million, but utilization is unlikely to be full‑time for every participant. A more realistic estimate (e.g., average 2 hours/day for 250 days per year) yields $12 – $20 million annual spend. With a two‑year base term, the contract value could range from $25 million to $40 million. Given uncertainties, a conservative ball‑park for the vendor’s revenue is $0.5 million – $1.5 million per year, or $1 million – $3 million over the base term.

Similar Opportunities powered by Bid Banana AI

The Bid Lab’s Experts Are Ready To Help You Win RFPs

The Bid Lab is the only RFP consulting firm of its kind, specializing in guiding small and medium-sized businesses through the proposal response process. We have RFP experts ready to help you respond to that perfect opportunity you discover in Bid Banana.

  • Trusted by 100s of small business owners
  • Experience working on 1000s of RFP responses
  • Success stories in virtually every industry you can check out by clicking here.