The State of Alaska’s Department of Transportation & Public Facilities is seeking a qualified vendor to provide a modern, cloud‑based crew scheduling and management system (SaaS or COTS) to replace the legacy ATLAS dispatch system for the Alaska Marine Highway System (AMHS). The solution must support complex crew scheduling across nine vessels, three union bargaining units, and integrate with multiple state systems (IRIS payroll, Marinals LMS, NeoGov HR, and Corporate Travel Management). Key deliverables include full “must‑have” functionality at go‑live, phased “could‑have” enhancements, robust security (SOC 2/FedRAMP, encryption, incident response), 99.9 % availability, data residency in the U.S., and a 90‑day transition assistance period after contract termination. The contract budget is $1.2‑$1.5 million, with award anticipated early October 2026.
• Cloud‑hosted SaaS crew dispatch and scheduling platform for 9 vessels and 3 unions
• Integration with IRIS, Marinals, NeoGov, CTM, and future REST APIs
• Required “must‑have” features: leave management, call logging, timesheet automation, seatime letter generation, reporting, employee self‑service portal, SSO/MFA
• Non‑functional requirements: 3‑5 sec response time, 99.9 % uptime, 4 hr RTO/1 hr RPO, Section 508/WCAG AA compliance
• Security: SOC 2 Type II or FedRAMP Moderate, AES‑256 at rest, TLS 1.2+, penetration testing, breach notification ≤72 hrs
• Data governance: U.S. data residency, sub‑processor disclosure, exportability, source‑code escrow, 90‑day post‑termination support
• Budget: $1,200,000 – $1,500,000; proposals due Oct 2, 2026.