Request for Qualifications: Insurance Broker Services

The City of Gastonia is issuing a Request for Qualifications (RFQ) for insurance broker services. The city is seeking a broker to provide expertise in acquiring excess insurance for self-insured governmental entities. The selected broker will be expected to: 1. Assemble a team to address the city's insurance and risk management needs. 2. Identify and engage with providers of excess insurance coverage for local governments. 3. Negotiate favorable rates and terms for the city. 4. Present multiple options to meet the city's excess insurance needs. The RFQ includes the following key information: * Deadline for submission: March 25, 2026, at 3:00 p.m. * Contact person: Steven Alvey, Assistant Director of Human Resources * Submission address: P O Box 1748, Gastonia, NC 28053-1748 * Evaluation criteria: broker's capabilities, experience, ability to add value, and ability to provide comprehensive insurance programs. The city is looking for a broker with experience in providing insurance to similar organizations, and the ability to provide a range of services, including: * Placement of insurance * Risk management information systems * Loss control * Claims management * Actuarial analysis and services * Underwriting and coverage advice * Risk assessment and educational programs The RFQ includes a series of specific questions that responders must answer, including: * A brief history and description of the firm * Information about the team members who would work on the account * References from previous clients * Description of special expertise in providing insurance to similar organizations * Method for designing a comprehensive insurance program * In-house capabilities for providing insurance and risk management services * Strengths, weaknesses, and opportunities relative to competitors * Errors and omissions liability, general liability, and umbrella insurance coverage. The city will evaluate the responses and may invite selected brokers to participate in virtual interviews. The selection of the broker is expected to be made by March 31, 2026, with an effective date of July 1, 2026.