DG10--Fire Alarm Wireless Data Network Support-Tomah (VA-25-00020460)

The Department of Veterans Affairs is seeking information from firms interested in providing service and support for the AES fire alarm data network located at the Tomah VA Medical Center. The scope of work includes providing all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to provide service and support. Key requirements include having an established business with an office and staff, being an AES authorized dealer, and having a minimum of two years of experience performing this service. The contractor will be required to provide emergency support, software upgrades, and training. • Provide all service and support for the AES fire alarm data network equipment • Emergency support access to an on-call support technician 24/7/365 • Head-end loaner equipment for IP link and receiver equipment that is out of warranty • Installation of all major and minor software release upgrades • Up to 8 hours of private, online, OEM, AES Manufacturer training per year • Compliance with all applicable records management laws and regulations